Mystery Box Terms & Conditions

Offer is only open to individuals who are 18 or older. Offer is valid until February 17, 2021 at 11:59 pm PT or while supplies of Universal Standard Mystery Boxes located on the following page www.universalstandard.com/mysteryboxes (“Mystery Boxes”) last, whichever is sooner.  Allow up to 3-4 weeks for delivery.  Mystery Boxes are FINAL SALE and not eligible for return, size/color exchanges or Fit Liberty exchanges. Customers have the option to complete a survey related to each Mystery Box order (“Survey), which will indicate the customer's preferences for the creation of each box. An option to complete the Survey will appear post-checkout and in an order confirmation email. While preferences indicated in the Survey will be taken into account, exact items contained in Mystery Boxes are not guaranteed and will vary per box. If the customer does not complete the Survey within 3 days of purchase, Universal Standard will be unable to take into account any of the customer preferences. If a customer submits the Survey multiple times, only the information contained in the first submission will be taken into account. No price adjustments on prior purchases. Not valid on TryNow orders. Cannot be combined with other discounts and promotions. Reset, Recycle, Refresh Credits and Mystery Box Referral Codes cannot be applied to Mystery Box orders. No refunds on any shipping costs. Mystery Boxes are limited to three (3) boxes per person, and orders above this amount may be cancelled at the discretion of Universal Standard. If Mystery Boxes are ordered on different days, boxes may contain some duplicate items. Sizes and colors for any item are subject to availability. No rainchecks. Terms are subject to change at any time and all discounts are subject to our Terms of Service. Orders generated by script, macro or other automated means or by any means which subvert the submission process are void. Neither Universal Standard Inc., nor its parent, affiliates, subsidiaries, and advertising and promotion agencies nor any of their respective officers, directors, employees, representatives or agents (collectively, “Released Parties”) are responsible for lost, late, incomplete, damaged, delayed, inaccurate, stolen, misdirected, undelivered, or garbled orders, email, mail, or other communications of any kind; or for errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the offer, including, without limitation, errors or difficulties which may occur in connection with the administration of the offer, the processing of orders, the functionality of the website, or in any offer-related materials. Universal Standard Inc. reserves the right to cancel the offer at any time. Released Parties will have no liability whatsoever for, and shall be held harmless against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from participation in this offer. Offer void where prohibited. Offer is subject to all applicable federal, state and local laws. Personal information you provide in connection with this offer will be used in accordance with Universal Standard Inc.’s Privacy Policy, available at https://www.universalstandard.com/pages/privacy-policy.